1) Amica S.A. of Wronki informs you that, in connection with your notification of a warranty claim, the controller of your personal data authorised under the warranty shall be the following companies from the Amica S.A. group (hereinafter referred to as the Group):

a) Amica Spółka Akcyjna of Wronki, entry No. in the National Court Register KRS 0000017514 – hereinafter referred to as AMICA; and

b) Amica Handel i Marketing Sp. z o.o. of Poznań, entry No. in the National Court Register KRS 0000373563 – hereinafter referred to as AHiM; and

c) Inteco Business Solution Sp. z o.o. of Poznań, entry No. in the National Court Register KRS 0000325012 – hereinafter referred to as INTECO; and together with the entities listed above, as the Joint Controllers.

As part of the joint control agreement concluded between the Joint Controllers, we have determined our respective responsibilities for compliance with the obligations under the GDPR; in particular, we have agreed that:

a) Amica S.A., a manufacturer of household appliances, is the leading company in the joint control model, and supervises the processing of personal data, identifies risks for the processing of personal data and sets security standards adequate to such risks, ensuring appropriate protection for all of the personal data processed within the Group. In particular, AMICA is responsible for the fulfilment of the duty to provide you with information and for enabling you to exercise your rights described below. Irrespective of the above arrangement, you may also exercise your rights with respect to each Joint Controller;

b) AHiM is responsible for the management of the www.amica.pl website;

c) INTECO provides and maintains the ICT infrastructure, grants and revokes rights to the systems used by the Joint Controllers, stores the data, implements technical protection measures, services the servers and creates backup copies. The company is also responsible for providing hardware to the Group companies’ employees.

2) The Joint Controllers have established one contact point for all personal data related issues.

If you would like to contact us, please send an e-mail to info.dane@amica.com.pl, or send a letter to the following address:

Personal Data Coordinator, Amica S.A., ul. Mickiewicza 52, 64-510 Wronki, Poland, with the reference ‘Personal Data’.

3) Your personal data will be processed by the Joint Controllers, taking into account the split of responsibilities indicated above:

a) in order to perform a warranty agreement.

In the case of this purpose:

(i) the legal basis for the processing of your personal data is Art. 6.1.b of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regards to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, hereinafter referred to as the “GDPR”;

(ii) the data recipients are: processors processing your personal data on behalf of the controller/Joint Controllers, in particular: Amica’s authorised service centres, IT systems service providers, other controllers acting on their own behalf, in particular: postal operators or couriers;

(iii) your personal data will be processed until any warranty claims are time-barred;

(iv) the scope of the processed data encompasses: name, surname, address, phone number, mobile phone number, e-mail address, country, communication language, fax, and customer ID number and the case reference number assigned by the guarantor’s system;

b) for purposes resulting from the legitimate interests pursued by the controller in the form of developing and keeping statistics related to products and services.

In the case of this purpose:

(i) the legal basis for the processing of your personal data is Art. 6.1.f of the GDPR;

(ii) the data recipients are: processors processing your personal data on behalf of the controller/Joint Controllers, IT systems service providers, other controllers, in particular: consultants;

(iii) your personal data are processed for ten years;

(iv) the scope of the processed data encompasses: name, surname, address, phone number, mobile phone number, e-mail address, country, communication language, fax, and customer ID number and the case reference number assigned by the guarantor’s system;

(v) a data subject has the right to object to the processing – for legitimate reasons on grounds relating to their particular situation.

4) Your data are provided voluntarily, but its provision thereof might be necessary for the performance of a warranty agreement. You have the right to request access to the content of your data and to rectify them, to erase them, to restrict their processing and to transfer the data, in the circumstances set forth in the GDPR. You also have the right to lodge a complaint with a supervisory authority (the President of the Personal Data Protection Office) if you believe that the Joint Controller has processed your data in breach of the GDPR provisions.

5) Your personal data will not be transferred to any third country, and based on your personal data, the Joint Controllers will not take any automated decisions towards you.

Personal Data Protection

As part of contact with our helpline, we want to share with you information concerning the processing of your personal data. If you want to reduce the waiting time for a conversation with our consultant, please familiarise yourself with the information relevant in terms of the purpose of your call, listed under the links below:
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